The course is taught through a combination of six synchronous online sessions and self-study, with a high level of personalised support during training sessions and tutorials.

It is a highly practical, task-based course, covering all aspects of student administration and management.

• Course contents and assessment
• Meet the tutors
• 2023 CELTSEM

2023 CELTSEM course

The 2023 CELTSEM course will run from late February through to April.

Each module includes a full-day training session. The first session will take place in-person in London, the remaining five sessions will be online. To check dates and coursework requirements before booking, view the course information pack.

Course fees:
English UK members: £1,160  | Non-members: £2,160

The 2023 course is now full and we are no longer accepting applications. Please email Eleanor Thomas to add your name to the waitlist.

Course contents and assessment

Course modules:

• Introduction and managing within a team
• Managing student accommodation
• Emergency planning and risk assessments
• Safeguarding: looking after the welfare of your students
• Safeguarding: rules and best practice for adults and children
• Customer care and quality control

View the course information pack for further details about each module.

Participants are required to complete six-module assignments consisting of research and reports. These are practical projects drawing on your role and experience. There is no final examination.

This equates to a total of approximately 120 hours of work, of which 24 hours are allocated to training sessions, 24 hours to self-study, including completion of mini-tasks and 72 hours on the assignments.

Meet the tutors

The CELTSEM tutors are experienced professionals in the ELT community, committed to sharing their knowledge and expertise for the benefit and development of UK ELT.

	Glen Mitchell is an Accreditation UK and IALC inspector whose experience includes academic and schools' management. He has worked in the UK and overseas in an ELT career spanning 30 years. Having managed teams in multi-centres, he is particularly aware of the need for strong organisation skills, effective communication techniques, and the importance of customer care and quality control.
	Barbara Lewin is a safeguarding trainer and consultant with many years' experience of working within the ELT sector. She has worked in academic leadership and student services within ELT centres in a range of roles, including as a Group Safeguarding Lead. Barbara delivers training and advice to centres across the UK. In 2016, Barbara founded and chairs the Sussex Safeguarding Forum to share information and consult with relevant local government authorities.